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RIVVAL PRODUCTS:


 

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RIVVAL Ltd > SERVICES

Supply Chain Supply Chain Ref: SC1
RIVVAL provides its Customers with a wide range of supply options and solutions. Whether its spot order demand or contract based supply RIVVAL can adapt its supply methods to suit most Customers requirements. Solutions available include:-
Project Supply;
Part Kitting & Consolidation;
Kan-Ban;
Consignment Stocking;
Supply Chain Management;
Logistics;
Continuous Improvement;
Service & Repair Support.
 





Customer Support Customer Support Ref: CS1
Customer Support is a key component in RIVVAL's service package. We provide our Customers help and support throughout the life cycle of the supply chain. Our support includes :-
Preliminary Requirements Assessment;
Product Recognition;
Site Assessment;
Order Management and Reporting;
Fast Response;
Delivery & Handling on Customer Site;
Service and Repair Materials Collection;
Service & Repair Packing and Handling.
Whatever your needs RIVVAL are prepared to help with a solution. From enquiry to maintenance cycle we're committed to delivering flexible and professional Customer Support. 





Product Support Product Support Ref: PS1
RIVVAL'S product support goes way beyond the delivery phase. Our close relationships with our partners mean we are able to offer extensive service and repair support for the majority of our product ranges. Products covered include:-
Mechanical Signalling Equipment;
Electrical Signalling Equipment;
Telecommunications Equipment;
Test Equipment;
Powered Equipment;
Level Crossing Equipment;
Traction & Rolling Stock Equipment;
Wide selection of other related goods.
RIVVAL has the ability to offer calibration services. Ensuring Customer equipment is kept in compliance with quality processes and procedures.

Service and Repair
RIVVAL can arrange for service and repair equipment to be collected on site. Then arrange packing and shipment eliminating this time consuming activity from your repair process. 





Technical Support Technical Support Ref: TS1
Whether you require help with initial product identification and assessment or other help formulating your requirements RIVVAL offer a suitable package:-
from our wide experience in the Rail Industry;
through our partnerships with key Rail Industry companies;
from a wide range of technical expertise available to us in supporting the products and systems offered;
utilising proven products and technology to match customer specification.

RIVVAL offer technical support services and packages across the whole life cycle of projects, products and systems. 





Delivery & collection Delivery & collection Ref: DC1
Reduce the issues associated with repairs and returns by utilising RIVVAL for all you returns requirements. 





Project Supply & Kitting Project Supply & Kitting  Ref: PSK1
RIVVAL can reduce time and effort by undertaking the complete materials supply for Railway Industry Projects. Depending on your requirements we can provide a suitable package to include one or all of the following, manage the supply, supply consolidation, packaging and containerisation. Complete the cycle by allowing us to arrange and coordinated your delivery and off-loading requirements at site.  





Product Design And Development Product Design And Development  Ref: PDD1
RIVVAL work closely with their Customer to identify exact needs and requirements. We have designed and developed a range of products not previously available to our Customer base.  




RIVVAL Ltd > SERVICES